Human Resources: Understanding Their Key Roles

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Human Resources (HR) managers have functional and strategic responsibilities for the entire human resource disciplines. An HR manager possesses the expertise of an HR general with a mix of management and general business skills.

For large companies and organizations, an HR manager reports to the C-level HR executive or HR director. On the other hand, some HR managers of smaller firms and companies perform all the work and functions of the human resource department with the help of an HR generalist or assistant, which handles administrative matters. No matter what the size of the company or department, an HR manager must have the appropriate skills to perform all the functions of human resources if necessary effectively.

Roles of Human Resource

  1. Hiring people from within and outside of the organization

One of the critical roles of HR is to hire people to be part of the organization. An HR manager can hire from both the outside and inside of the organization.

Internal hiring is more preferred because it allows the company to fill job vacancies with internal staff that already knows the business and is ready and prepared for the challenge. However, if the right talent is not available inside the organization, the human resource will need to hire external talents.

  1. Provides guidance and direction to benefits and compensation

Another role of the HR manager is to manage and handle fair compensation to the employees of the company. The human resource manager creates strategic compensation plans, monitors negotiations for group health care benefits, and aligns performance management systems with compensation structure. Usually, HR offers the employees different benefits and asks them which works best for them. When it comes to benefits providers, employee benefits in Sandy is recommended.

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  1. Formal performance appraisal

All employees undergo an evaluation to determine if there are performing their best in their respective role. Performance evaluation or review, which is most commonly known as performance appraisal, is a process used to evaluate the employee’s job performance. Larger organizations conduct this evaluation once or twice a year.

These appraisals allow communication between the manager and employees to enhance the focus of the employees. It also helps improve performance, set personal and professional goals, and determine training needs.

  1. Promotion

Another responsibility of a human resource is to set rules for the promotion. Usually, promotions are based on seniority and merit. It is part of effective succession planning. Promotions are also a great technique to keep top performers who are willing and eager to learn, grow, and develop themselves.

  1. Conflict resolution

Another important role played by the human resource is conflict resolution. HR is required to spot conflicts early on and resolve issues as swiftly as he can. Human resource managers can also be the primary contact for legal counsel in mitigating risk and litigation related to employee relations. The human resource examines current workplace policies and provides training to managers and employees on those policies to reduce the frequency of employee complaints because of misunderstanding and misinterpretation of company policies.

HR should successfully resolve the issues and conflicts of people in the organization.

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